Technical Services Manager

City Of London

Location

City Of London

Salary

£72,000

Job Type

Permanent

Reference

72483

Job Summary

Macdonald & Company are delighted to again be working with a Global Real Estate Consultancy on the appointment of a Technical Services Manager. This role will work on a prestigious, Grade A asset in the City of London which has a rooftop garden available for the general public and a restaurant on the 14th floor. The day-to-day operations of the Estate's hard services will be the focus of the position and you'll take pride leading your service providers to ensure you maintain the most efficient systems and safe working environment.

Responsibilities
  • Contribute towards the preparation, monitoring and reconciliation of service charge budgets
  • Check and approve expenditure against service charge budgets
  • Provide best in class customer service to internal and external customer base
  • Maintain regular and effective communication with clients and tenants
  • Manage site based staff, ensuring all people related policies and procedures are followed
  • Maintain regular and effective communication with internal colleagues in Property Management, support functions and the wider Real Estate business
  • Monitor works conducted/service provided by suppliers
  • Audit and inspect supplier delivery
  • Measure and report supplier performance against agreed SLAs
  • Manage suppliers to ensure effective, safe and compliant delivery of all M&E related services, including: life safety systems, vertical transportation equipment and public health systems
  • Work effectively with a range of specialist consultants to deliver agreed outcomes
  • Develop, agree and manage capital replacement programmes
  • Undertake regular building inspections, complete reports and initiate/progress any required works
  • Manage local environmental activities in order to meet statutory obligations and achieve/retain industry standards e.g. ISO14001 working with sustainability team

Person specification
Qualifications/Key Skills
  • Degree or equivalent
  • Building services related qualification
  • Membership of a relevant professional body
  • National General Certificate in Occupational Safety and Health – accredited by NEBOSH

Experience
  • Previous experience in a similar TSM role
  • Understanding of commercial leases and the landlord and tenant relationship
  • Good understanding of service charge budgets and accounting principles
  • Management of in-house and supplier staff
  • Management of supplier relationships
  • Good health and safety and environmental knowledge
  • Extensive mechanical and electrical services knowledge
  • IT literate – MS Office at intermediate level
  • Experience of managing multi-site environments
  • Experience of managing a single-site environment in excess of 300,000 square feet and/or service charge budgets in excess of £3m
Calum Moylan

London

Calum Moylan

Associate Director

Apply Now

Attach a resume file. Accepted file types are DOC, DOCX, PDF, HTML, and TXT.

Macdonald & Company will only contact you to discuss suitable opportunities or according to your preferences above. For more information, please see our Privacy Policy.

We are uploading your application. It may take a few moments to read your resume. Please wait!

Want to see more?

Browse all our live vacancies to find your next opportunity.