Property Manager – Hoover, AL

Job Summary

• Inspect community on a regular basis and verifies the condition of vacant units in order to minimize rental arrears.
• Manage daily community requirements and maintains long-range capital improvements planning.
• Ensure all monies received are deposited and recorded on a daily basis and confirms proper bookkeeping procedures are followed.
• Compile weekly/monthly community status reports.
• Promptly respond to resident concerns, comments, and/or complaints.
• Ensure that the proper move-in paperwork, keys, and remotes are prepared for a new resident.
• Operate the office in a professional, clean, uncluttered, and well-staffed manner.
• Inspect make-ready apartments prior to move in.
• Enforce occupancy policies and procedures.
• Maintain and/or create a resident renewal program to encourage resident retention.
• Create a sense of community at the community while maintaining the policy of non-fraternization.
• Prepare annual budgets. Keep accurate and updated financial reports.
• Organize incoming and outgoing inspections and prepare inspection reports.
• Implement preventive maintenance programs.

• Oversee improvement projects.
• Manage requests for repairs and maintenance and evaluates timely completion of work orders.
• Maintain compliance with required permits for operating the community, such as, pool, elevator, etc.
• Monitor electric, water, and gas usage on the community.
• Approve and submit invoices for payment in a timely manner.
• Maintain accurate records of community transactions and submits on timely basis (i.e., rent rolls, delinquency reports, move-in/move-outs, etc.).
• Complete variance reports and other weekly reports.
• Prepare annual budgets. Keep accurate and updated financial reports.
• Ensure rent and other charges are collected timely and posted daily.
• Ensure the proper legal notices are given and deadlines met concerning filing eviction, filing writs, and attending court hearings.
• Ensure compliance with community policies and lease agreements. Responds to violations and communicates with the residents.
• Assess move-out condition of apartments and has a final account statement sent with the final disposition.
• Immediately inform and refer any liability claims, legal complaints, or other violations to the Regional Manager and/or corporate office.

• High school diploma or GED. Associates and/or Bachlors Degree is a Plus! 
• Minimum two years’ experience as multi-family community manager, unless being promoted from within.
• Working knowledge of Entrata or other property management software.
• Must have reliable transportation, maintain auto insurance, and have a valid driver's license.
• Proven ability to market communities.
• Strong communication and customer service skills.
• CAM, ARM, or CCRM certification.
• Bilingual skills.